Contact Pit Boss Customer Service
Pit Boss Phone Numbers and Emails
Toll-Free Number:
-
(877) 303-3134
Customer Service:
-
(480) 923-9630
Pit Boss Emails:
Customer Service
Fundraising/ Donations
Donations, Sponsorships
Contact Information
Pit Boss Website:
Pit Boss Help Center:
Corporate Office Address:
Danson’s US LLC
3411 N. 5th Ave, Suite 500
Phoenix,
Arizona
85013
United States
How Good is Pit Boss's Customer Service?
Summary of Pit Boss Customer Service Calls
8K
TOTAL
CALLS
CALLS
07:11
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pit Boss?
Product/ Service Question:
- “Not working”
- “Can't get smoke only to work”
- “Serial number of product not showing up when registering”
Request for Information Question:
- “Question on how long should it take the grill to mark up in 71 degree weather to 250 degrees”
- “Shopping for a new grill and have a question”
- “Parts status”
Return/ Replace Question:
- “Need replacement control panel”
- “Replacement part price”
- “Iv replaced the ignition two times and I still get a error”
Shipping and Delivery Question:
- “I ordered a mechanical temp gauge for the lid on my grill and the tracking says it hasn't been shipped it's been two weeks”
- “I have not received my order #456067”
- “Part shipment status # 455615”
Staff Question:
- “Need my smoker serviced”
- “Need service on a upright 7 smoker”
- “Trying to get help customer service”
Payments and Charges Question:
- “Invoice”
- “Fraud on Facebook”
- “Charges on account”
Account Question:
- “Login”
- “Messed up on registering my grill cannot login all that”
- “Problem with account login”
Website/ Application Question:
- “App not working”
- “Website questions”
- “Do you have a outlet store? I came across a website pit boss outlet store with prices under $100.Is this site legit?”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancellation.”
- “Cancel an order”
Cards Question:
- “Can't find madter card as a paynent”
- “Card charged twice”
Refund Question:
- “I want a refund from the product I ordered or just send me the product I paid for.”
- “Refund”
Other Question:
- “H showing up and will not let me go any higher than 225”
- “My smoker won't ignite”
- “Parts”
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Pit Boss